Careers

Recruitment Process
The usual process is:
1. Online application
2. CV screening
3. Group assessments
4. English and reach test
5. Final interview
6. Medical examination
7. Training in Accra

REQUIREMENTS
* Minimum age: 21 years old at the time of joining
* Minimum height: 160 cm (5’2”)
* Arm reach: Able to reach 212 cm while standing tip-toe
* Education: At least, a Diploma in any ourse of Study plus a Professional Air Hostess Course
* Language:
-High proficiency in English, both spoken and written
High proficiency in French, both spoken and written
-Proficiency in Akan and Hausa will be an added advantage
* Experience: At least 1 year’s Customer Service experience in a similar industry
* Passport: Valid passport with no travel restrictions
* Location: Accra

Skills & Competencies
* Excellent Communication Skills
* Proactive
* Culturally aware & sensitive
* Ability to operate effectively under pressure
* Effective multi-tasker
* Effective team player
* Results oriented

Remuneration: Negotiable

Grooming & Appearance Standards
Pan Afrique Airlines is very strict on appearance standards:
* No visible tattoos while in uniform
* Professional hairstyle and grooming
* Clear skin and neat presentation
* Good dental appearance
* Conservative makeup and presentation standards
* ⁠Very disciplined

Head of CAMO (Continuing Airworthiness Management Organisation) is one of the most critical post holders in an airline or aircraft maintenance organization. Under international aviation regulations (such as ICAO, EASA, UK CAA, and GCAA standards), the person is responsible for ensuring that aircraft remain airworthy and compliant at all times.

Seeking highly analytical Dispatch professionals to ensure safe, efficient, and compliant flight planning and monitoring.

Role Identity:
• Flight planning and operational control
• Weather analysis and route optimization
• Real-time flight monitoring

What we look for:
• Precision and decision-making under pressure
• Compliance with ICAO and local regulations
• Integration with operations control center

We are building a dynamic Operations team to manage day-to-day airline activities, scheduling, and real-time operational control.

Role Identity:
• Central coordination hub of airline operations
• Manages disruptions, delays, and scheduling
• Ensures seamless passenger and crew movement

What we look for:
• Fast-paced, high-responsibility environment
• Strong coordination and communication skills
• Tech-driven operations mindset

We seek a detail-oriented Accountant to manage financial operations, compliance, and cost optimization within a fast-growing airline.

Role Identity:
• Manage airline financial records and reporting
• Budgeting, forecasting, and cost control
• Support strategic financial decisions

What we look for:
• Experience in aviation or complex operations
• Strong compliance and audit background
• Data-driven financial planning

Pan Afrique Air is seeking professional, customer-focused, and detail-oriented Ticketing and Reservation Officers to join our team. The ideal candidate should have strong knowledge of airline reservations, ticketing procedures, customer service, and Global Distribution Systems, especially Amadeus.

Key Responsibilities

The successful candidate will be responsible for:

• Booking and confirming passenger reservations.
• Creating, modifying, and managing Passenger Name Records.
• Issuing, reissuing, canceling, and refunding airline tickets.
• Providing passengers with accurate travel, fare, visa, and itinerary information.
• Assisting with flight schedules, routing, seat assignments, and check-in support.
• Handling customer enquiries, complaints, and itinerary changes professionally.
• Coordinating with airport, sales, and operations teams when required.
• Preparing daily sales, ticketing, and reservation reports.
• Promoting tour packages, charter services, and other ancillary services where applicable.

Educational Requirements

Applicants must have at least one of the following:

• Senior High School Certificate
• Diploma
• Bachelor’s Degree

Preferred fields of study include:

• Travel and Tourism
• Aviation Management
• Hospitality Management
• Business Administration
• Any related field

Professional and Technical Requirements

Applicants should have certification or training in any of the following:

• Amadeus
• Airline ticketing and reservations
• Customer service
• IATA ticketing procedures

Candidates should also have knowledge of:

• Airline fare construction
• Flight schedules and routing
• Visa and travel requirements
• Airport and aviation terminology
• Online booking portals
• Email and reservation systems
• Microsoft Office Suite

Required Skills and Competencies

The ideal candidate must possess:

• Excellent communication skills.
• Strong customer service orientation.
• High attention to detail.
• Ability to work under pressure.
• Good problem-solving skills.
• Professionalism and teamwork.
• Ability to handle difficult passengers calmly and respectfully.
• Sales-oriented mindset.

Experience Requirements

Applicants should have 1–3 years of experience in any of the following areas:

• Airline reservations
• Travel agency operations
• Airport ticketing
• Airline customer service

Experience using Amadeus is highly preferred.

Additional Advantages

The following will be considered an added advantage:

• Knowledge of other GDS platforms such as Sabre or Galileo.
• Understanding of international aviation regulations.
• Familiarity with African, UK, Canadian, Caribbean, and East African travel requirements.
• Multilingual ability.
• Experience handling charter and scheduled flight operations.

Ideal Candidate Profile

For Pan Afrique Air’s regional and international operations, the ideal candidate should be confident using Amadeus, understand African and international travel routes, provide excellent passenger support, and be capable of promoting Pan Afrique Air’s services with professionalism and accuracy.